Graba Perks

Flight delayed or cancelled? You could be owed compensation

Under UK and EU rules, a delay of three hours or more at arrival, a late cancellation or being bumped from a flight can mean up to £520 or €600 per passenger. Check your flight below, or claim directly from the airline for free.

How much you could claim

Compensation per passenger under UK261 and EU261, for delays of 3 hours or more at arrival
Flight distanceUK261EU261
Up to 1,500 km£220€250
1,500 to 3,500 km£350€400
Over 3,500 km£520€600

Applies to flights leaving the UK or EU, and to flights arriving there on a UK or EU airline. Airlines don’t pay for extraordinary circumstances such as severe weather or air traffic control strikes. For very long flights delayed 3 to 4 hours, compensation can be halved.

How it works

  1. 1

    Check your flight

    Enter your route and date. You’ll see straight away whether the delay or cancellation looks eligible.

  2. 2

    Claim free, or let a service do it

    You can claim directly from the airline at no cost. A claims service handles the paperwork for a share of the payout if it wins, so check its fee first.

  3. 3

    Keep your evidence

    Save your booking, boarding pass and receipts for meals or hotels. Note the time your aircraft door opened on arrival.

What to check before you book

  • Arrival delay is measured when the aircraft door opens, not when you land.
  • Cancellations less than 14 days before departure can qualify; earlier notice usually doesn’t.
  • Meals, drinks and a hotel if needed are owed while you wait, whatever caused the delay.
  • How long you have to claim depends on the country (in England and Wales, up to six years).
  • A claims service’s success fee, and whether it charges anything if your claim fails.

Partners we work with

Affiliate links: Graba SIM may earn a commission if you book through these partners, at no extra cost to you. Bookings, prices and terms are with the partner.

Questions travellers ask

How much compensation can I get for a delayed flight?

Under UK261, £220, £350 or £520 per passenger depending on distance; under EU261, €250, €400 or €600. The delay must be three hours or more at your final destination and caused by the airline.

Can I claim without a claims company?

Yes. You can claim from the airline directly for free, usually through an online form. Claims services handle it for you and take a share of the compensation if they win.

Does bad weather count?

No. Extraordinary circumstances such as severe weather, security alerts or air traffic control restrictions are not the airline’s fault, so compensation isn’t due. Care such as meals and hotels still is.

How far back can I claim?

It depends on where you bring the claim. In England and Wales it is up to six years; time limits elsewhere in Europe are often shorter.